Introduction

At OnCorres, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website oncorres.com or use our automotive repair services.

We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and to the extent applicable, the EU General Data Protection Regulation (GDPR).

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

1.1 Personal Information

We may collect several types of information from and about users of our website, including:

• Contact information (such as name, email address, mailing address, and phone number)
• Account information (such as username and password)
• Transaction information (such as payment details, purchase history, and shipping information)
• Profile information (such as preferences, product interests, and demographic information)
• Communications (such as customer service inquiries and survey responses)

1.2 Usage Information

We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:

• Log information (such as IP address, browser type, operating system, referring pages, and access times)
• Device information (such as device identifiers, location information, and mobile network information)
• Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
• Cookies and similar technologies (as described in our Cookie Policy)

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

• Register for an account
• Place an order
• Subscribe to a newsletter
• Fill out a form
• Participate in a survey or promotion
• Contact customer service

2.2 Automated Collection

When you visit, use, or navigate our website, we may use cookies, web beacons, pixel tags, and other tracking technologies to collect certain information automatically.

2.3 Information from Third Parties

We may receive information about you from other sources, including through third-party services and organizations to supplement information provided by you. For example, if you access our website through a third-party application, such as a social networking site or a third-party login service, we may collect information about you from that third-party application.

3. How We Use Your Information

We may use the information we collect about you for various purposes, including to:

• Provide, maintain, and improve our services
• Process transactions and send related information, including confirmations and invoices
• Send administrative information, such as changes to our terms, conditions, and policies
• Respond to comments, questions, and requests and provide customer service
• Send you marketing communications about products, services, offers, promotions, rewards, and events
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve your experience on our website
• Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards
• Carry out any other purpose described to you at the time the information was collected

4. Disclosure of Your Information

We may disclose personal information that we collect or you provide as described in this privacy policy:

• To our service providers: We may share your information with service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• To business partners: We may share your information with our business partners to offer you certain products, services, or promotions.
• To affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy.
• To comply with legal obligations: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
• With your consent: We may disclose your personal information for any other purpose with your consent.
• Other disclosures: We may also disclose your information in connection with a substantial corporate transaction, such as a merger, consolidation, asset sale, or in the unlikely event of bankruptcy.

5. Security of Your Information

We use administrative, technical, and physical security measures designed to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

6. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. Children's Privacy

Our website is not intended for children under 16 years of age. No one under age 16 may provide any information to or on the website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this website or on or through any of its features.

If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These might include:

• Access: You may request access to your personal information we hold about you.
• Correction: You may request that we correct inaccurate personal information we hold about you.
• Deletion: You may request the deletion of your personal information in certain circumstances.
• Restriction: You may request to restrict the processing of your personal information in certain circumstances.
• Portability: You may request to receive your personal information in a structured, commonly used, and machine-readable format.
• Objection: You may object to our processing of your personal information based on our legitimate interests.
• Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise these rights, please contact us using the details provided in the "Contact Us" section below.

9. Cookies and Other Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. For further information about the types of cookies we use, why, and how you can control them, please see our Cookie Policy [link to Cookie Policy].

10. International Data Transfers

Our website is operated in Australia. If you are located in another jurisdiction, please be aware that information you provide to us may be transferred to, stored, and processed in Australia and other countries. By using our website or providing us with any information, you consent to the transfer, processing, and storage of your information in countries where the privacy laws may not be as comprehensive as those in the country where you reside.

11. Changes to Our Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the bottom of this privacy policy.

You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

OnCorres
123 Mechanic Street
Sydney, NSW 2000
Australia

Email: privacy@oncorres.com

Phone: (02) 9876 5432